Technical Support

What can WebIron™ fix for you today?


  Web Iron Web Works capabilities include support of your on-site web server and Internet related software and hardware. We physically service Orlando, Tampa, Sarasota, and other locations throughout the state of Florida. Website support operations are world wide, of course!

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Order Our Professional Services Here...

Website support and programming rate: $75/hour

Service Units

Each unit yields 15 minutes of support and costs only $18.75/unit.

If you would like other services performed, please contact us for an estimate, and then pre-order the specified number of services units through this paypal button. You can adjust the quantity in the shopping cart once you press this button. Thank you!
Services *
Units to Order

Website Backup Service - Base Package
This service includes our keeping an offsite copy of your site so that you can feel confident in recovering your site later. Recovery service is available below at an extra cost. Backup CD available as shown below as well. The database option below is required in addition to this if your website is database driven.
 

3
Website Backup - Database Option
Add this option if your site is database driven (uses PHP/MySQL). This includes special backup of database tables and schemas to enable full reconstruction.
 
2
Website Recovery - Priority Service!
This service requires that you have previously ordered a site backup service package as described above. We will recover the site to the last backup made. For database oriented sites, the base backup service and database options are prerequisites to use of this service.

6
Website Recovery - Standard Service
This service requires that you have previously ordered a site backup service package as described above. We will recover the site to the last backup made. For database oriented sites, the base backup service and database options are prerequisites to use of this service.

4
Website Backup CD
This service requires the prerequisite website backup services be ordered. It includes burning on CD image of the site in an appropriate form to promote recovery in the event the hosting computers fail. This is for the CD only and includes shipping in the contintental United States.
 
1
Banner Exchange Integration - Tier 1
We will integrate banners that you provide, or you have ordered from our professional graphics artsists, into your websites home page and into BannerGod.com . You will get 5000 banner credits for free at BennerGod.com, and an additional 5000 credits with this order. This is for websites that we sell and host.
2
Banner Exchange Integration - Tier 2
Similar to Tier 1 but for sites that we have not sold or not on our host. Requires Tier 1 as a prerequisite. Add this to the order to have us work on external websites. You must provide accurate FTP and/or hosting information to allow us to work efficiently. Inaccurate information may result in an additional minor charge to cover redundant effort time.
1
Professional Website Banner
Our professional graphics artist will create a special animated banner for your site. Tell us the domain, and let our team go to work to create a banner you can be proud of! Banners will be 468x60 unless otherwise specified.
1

Domain Leasing Services

Standard domain leasing. Includes site (domain) redirection to desired website. This conveys temporary limited time use of the agreed to domain from our inventory to the payer, but does not convey ownership rights. All rights are reserved including but not limited to approving and/or cancelling domain lease orders at any time. Please enter the domain name in the note field when ordering. Placing your order does not guarantee domain availability. In addition, the domain leasee is (you are) fully responsible for content and operation of site content related to the domain and holds leasor (us) blameless for all operations of the website domain(s) being leased. Certain domains may not qualify for these default or discount leasing plans depending on the value of the domain names. Please contact us for a quotation. Prices may change without prior notice of any kind, written or otherwise.
Domain Leasing - Tier 1
MONTHLY OPTION
$7.99/month
ANNUAL OPTION
$79.99
 
Domain:
Domain:


Domain Leasing - Tier 2
MONTHLY OPTION
$14.99/month
ANNUAL OPTION
$149.99
 
Domain:
Domain:

Password Service:

(Pasword Information Document)

For Hosting Site Password Reset, Records Research, Records Recovery. For use if customer loses records, or changes password incorrectly. We will provide the reset service and then create and send a nicely formatted password and hosting access document to you via email.

Per incident fee if not caused by our services: Only $5.95
(No charge if problem caused by our hardware or services)



This fee is charges as records research involved on computer and off computer physical file research, and after passwords are reset or recovered, we format and then send a nicely formatted password and site information document for customer records. Simply, this effort requires more time in most cases then this minor fee covers.

Please print multiple copies of your password document upon reset.

Other Services
Please contact us for a quotation.
* Legal Notice: By using our services, you agree to hold us blameless for all activities related to your website, hosting, or other business operations we may work on for you. In the event you are not ordering disaster recovery services, or other data or website backup services, you agree to make multiple backup copies of your website, other programming, or environment, before initiating any order with us. You agree that all Services are on a best-effort basis. You understand that preorder estimates may change once project details are evaluated and we reserve the right to refund orders and cancel prepaid projects that may have been estimated or bid improperly, at our discretion. We reserve the right to ammend this notice at any time.

 
 
 
If you do not see a service here that you would like, simply email us!
 
 

 
If you are having any problems with your web site, server hardware or software, please contact our support staff at one of the following numbers:

Phone: 941-223-0329

Email: support@webiron.com

 


 
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